Sales and Social Media
L ast week Adage ( www.adage.com ) came out with a news article stating that Coca-Cola Company study finds no sales impact (lift) from online chatter (For more details you could read the article here http://adage.com/article/cmo-strategy/coca-cola-sees-sales-impact-online-buzz-digital-display-effective-tv/240409/ The article goes on to detail the study and the client input that Online advertising do work, and that social media plays a crucial role...However, some interesting pointers from the article: Can you link sales objective (especially short term) with social media, especially when it comes to FMCG or CPG? I say, plain stupid to even try and spend time seeking such results. This can only be successful, if there is social media led tactical campaigns to drive sales... Overall sales depends on the time, distribution, space (shelf), competition activities, price, etc What should your social media objectives be? No silver bullet here. But for a FMCG or CPG brand; it should be m