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Showing posts with the label digital enthnography

Information Scarcity to Information Abundance – Changing thoughts

Couple of things that happened recently, made me think… Has the growth of technology (esp. Internet) actually diminished the value of information? 2 reasons that got me thinking were - 1) I was planning to make a Goan dish – Vindaloo... I logged on to the Internet to check the recipe. I read it, used it to make the dish. All throughout, I never made an effort to remember the recipe and process of making it…One reason could be - In case I need the same information in the future, I could get it at the click of a button… 2) In the past few weeks… the (scam) news sequence could be summed up as follows – IPL scam>CWG scam>2G scam>Adarsh>Media Tapes. While each of the news is important in terms of the freshness and context…the value we attach to the previous incident diminishes drastically with each passing day. The News today has a short shelf life About 20 years back, (access to) information was scarce. The only known and popular sources of information were – the books, Newspap...

Who do they think I am?

I was mentioning in my earlier post that almost 80% of the SMS messages I receive are SPAM. Looking at the propositions they are offering me through SMS, I think this is what they think I am – their Target Customer. One Marketer thinks I am a pot-bellied person, and have some interesting schemes on buying slim belts for 0% interest on EMI’s According to another Marketer, I am a rich person who invests in properties. The number of Apartments for sale, realty projects that is coming up in Delhi and NCR I have the details of those in my SMS inbox. Another Marketer too thinks the same way bombarding me with 12% return of Investment through mutual funds. How I wish I fell in this category Yes, I am deeply into religion and devotion. With the service provider themselves sending me ‘exciting and interesting’ offers of VAS. Download a devotional song as ringtone or set it as a caller tune….else offers of Mobile wallpapers and screensavers of gods and goddesses is a daily norm Some other market...

Trendspotting: The Future of SMS

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This year’s Independence Day was slightly different from the earlier year(s). No it is nothing to do with Flag hoisting, or the fact that it came on a Sunday (and thus a holiday that got wasted)…. It was different because I did not receive even a single SMS from my friends or acquaintances wishing me a Happy Independence Day. Strange, because over the past few year it was a norm that during festivals and occasions your mobile phone keeps buzzing continuously because of the deluge of SMS being received. Also…neither did I send any SMS to anyone. Well, it is not just Independence Day messages…. It is generally seen that people are slowly shifting from Short Message Services usage that the operators provide by default. Most of my SMS are limited to – I’m busy, call back category, My address/reference category, I’m avoiding talking to you category, and alternate to email category. While the industry trends show that the volume of SMS messages would grow for the next few years… (with Global...

Hello, Is it Rajeev Rai speaking?

“Hello, aap Rajeev Rai-ji bol rahen hain?” I’ve been hearing this since the time I took a new mobile connection when I got transferred to Delhi (about 3 years back).. The calls on my new number asking for Rajeev Rai has been insistent and consistent over the last 3 years…. Phone calls from banks, friends, loan sharks, out of town relatives..and even from the mobile service provider!!! (Vodafone India you have an awesome database about your customers) Basis the inputs (from the wrong calls) I’ve been receiving on Rajeev Rai… I’ve been able to create a personality of Rajeev Rai…. I believe Rajeev Rai is around 35-40 years old….He would belong to SEC C category in terms of the socioeconomic classification… (Reason… most of the calls address him to either Rajeev Rai-ji and also some instances of him being referred to as ‘mama’ (Uncle)and almost all the calls are from people who speak vernacular Hindi) My strong guess is that he is/was a small shop owner… this number was his primary phone ...